Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | you guys & gals are amazing. you guys & gals are amazing... got my canvases....thanks so much
Trudy, | Thank you soooo much :0) Hi there...just wanted to let you know that I picked it up today and it looks great! Thank you soooo much :0)
Kerry, Calgary | Amazing job! Thanks so much for doing such an amazing job and for completing it and sending it out so fast! I'll be in touch with your business again.
Nicole, Vancouver |